Privacy Policy

Effective date: June 2026

Overview

Sower's Cove Counseling LLC ("we," "us," or "our") operates the website at sowerscovecounseling.com. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your choices.

Please read this policy before submitting any information through our contact forms or otherwise using this site.

Important notice regarding clinical records: This policy applies solely to information collected through this website. Information shared during counseling sessions — including session notes, treatment records, and protected health information (PHI) — is governed separately under HIPAA and our Notice of Privacy Practices, which you receive at the start of treatment. This website is not a secure clinical communication channel. Do not share sensitive health information through web contact forms.

Information We Collect

We collect information you provide directly and information collected automatically when you visit the site.

Information you provide:

  • Name, phone number, and email address submitted through our contact or consultation request forms
  • Any message content you choose to include in a form submission

Information collected automatically:

  • IP address and general geographic location (city/region level)
  • Browser type, operating system, and device type
  • Pages visited, time spent on pages, and referring URLs
  • Date and time of your visit

How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your consultation or contact request
  • To schedule appointments or answer questions about our services
  • To improve the content and functionality of this website
  • To understand how visitors find and use our site (analytics)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Analytics

Our website may use cookies — small text files stored on your device — to improve your browsing experience and to gather anonymous usage data. We may use analytics tools such as Google Analytics to understand site traffic and visitor behavior. This data is aggregated and does not identify you personally.

You can disable cookies in your browser settings at any time. Doing so may affect some site functionality.

Third-Party Services

Our website may contain links to third-party sites, including Psychology Today, Facebook, LinkedIn, and Instagram. Clicking those links takes you to sites governed by their own privacy policies — we have no control over and assume no responsibility for those sites' practices.

We use Netlify to host this website. Netlify may collect server logs and technical data in accordance with their own Privacy Policy.

Data Security

We take reasonable technical and organizational precautions to protect the information submitted through this website. However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of information transmitted to or from our site.

Please do not submit sensitive health, financial, or personal information through this website's contact forms.

Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry or as required by applicable law. You may request deletion of your submitted information at any time by contacting us.

Children's Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us immediately so we can remove it.

Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of any future communications from us at any time

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: